2120 Question answer | Carnaval Music
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If the software is to be installed on the computer, what should be the specification of the computer?

Your computer does not need to have any special features, it is enough for us to have a minimum Pentium 4 processor. In addition, the presence of a sound card has made our work easier and enables us to perform quick installation.

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Does streaming music consume internet quota? Does it slow down cashiers?

No, because we only use the internet during the initial download and updates. Since we do not broadcast with the method of Streaming (continuous flow over the internet), our broadcast; it does not waste internet quotas, does not slow down cashiers and does not interfere with daily work flow.

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When the power goes out and comes back, does the music start over, or does it continue from where it left off?

Yes, it continues where it left off. We use our radio experience that we have accumulated since 1996 when making lists for you, and we offer services by adding our experience to our software infrastructure.

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Can I broadcast specific to the day, time and period?

 Yes, for example; You can publish music lists consisting of New Year's music during the New Year's Eve, love songs on Valentine's Day, lower tempo songs in the morning and more lively songs on the weekends.

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Do you broadcast announcements?

 Yes, we can add your ready-made announcements to your music broadcast whenever and wherever you want. In addition, we can provide our customers who want to make announcements, with our dubbing artists, with affordable announcement production.

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Are the volume levels between songs constant?

Yes, we equalize the sound levels of all the tracks we broadcast. Thus, sudden sound rises or falls do not occur during the transition of parts.

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Will my broadcast be interrupted when the internet is cut off?

 No, the music broadcast is not interrupted when the internet is interrupted, only new data cannot be transferred.

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I don't have a sound system, can I still stream music?

 Yes, we provide consultancy and supply services to our customers on sound system installations and technical materials (amplifier, cable, speaker).

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What should I do if there is a technical problem with my music streaming?

You are calling us. In cases where on-site intervention is required, we provide service to the relevant location in return for a service fee.

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Acil durumlarda anında anons yapabilir miyim?

 Yes, music broadcasting stops automatically when you make an announcement regardless of the software. When the announcement ends, the music continues from where it left off.

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Can I broadcast different music in each branch?

  Yes, you can broadcast different music lists at different points, since it is broadcast based on location.

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Can I interfere with the music player? Can I skip to the next song?

Since the intervention of the personnel in the broadcast flow may cause undesirable results, the broadcast flow management is in Us. There is only a skip to the next song button in the system.

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Can we broadcast different music and advertisements in the same place at the same time?

We offer such opportunities upon request. We make a preliminary speech and installation within 1 week.

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How does the closed circuit music broadcasting system work?

 Installation and updates are free.

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Will I pay extra for setup and playlist updates?

 We activate our software that you can manage from anywhere and your hardware according to your demand in all your stores. 

  If the store does not have a computer, we provide you with an installed music player. Thus, we can make music list updates by connecting remotely via the internet.

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How can I stream legal music?

 In order to broadcast music in public areas, you must have an agreement with the music professional associations that have the rights to the work. You can apply for music broadcasting license to music professional associations such as MESAM, MSG, MÜ-YAP and MÜYORBİR, and you can get legal support from us free of charge.

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Can I stream music without paying a license?  What happens if I do?

 In order to broadcast music, you have to pay the prices determined by the music professional associations. In case of non-payment of copyright fees; The crime of piracy is deemed to have been committed, and additional sanctions are imposed on individuals or institutions, such as a fine, up to 1-5 years in prison, and a ban on leaving the country.

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Music list reports that we need to report to music professional associations  can i get it from you?

 Yes, we prepare and send the music list reports, which should be reported periodically, to the music professional associations.

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How do I know if the music you provide is legal?

We make a license notification abroad for each location of your brand and we inform you by obtaining a special certificate for each location.

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Do you have different solutions for music broadcasting license?

Yes, we offer you unpopular content from various music catalogs that do not belong to music professional associations in Turkey and that we have obtained from abroad with the direct licensing method. The necessary copyright and content fees for the use of these works are paid by us. When you use these music catalogs; All operations such as license, content, management are managed from a single point and budgets are more economical.

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How are the music lists prepared?

Brand image and target strategy  After receiving the brief, our music directors create brand-specific playlists. Then we publish it. In addition to regularly updating the music lists every month; We can also make additional updates in different periods to meet the needs of the brand.

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